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Reviews for Samurai Shark

Average Customer Review: (63 Reviews, with an average of 3 out of 5)


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  1. On September 13, 2010  from freestate wrote this review:

    NOT GOOD QUALITY. I bought one for myself, and I was so impressed so I bought one for my father and father in law, as well. All 3 of them is broken - not working!!!! I am very disappointed.

    Rating: (1/5 stars)

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  2. On June 9, 2010  from Ia wrote this review:

    WORKS AWESOME and bought it on ebay for 1.95 with free shipping!

    Rating: (5/5 stars)

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  3.   from ON wrote this review:

    I bought this product at a retail store for $9.99. After repeated use this produt still sharpens knives with 3 or 4 gentle but firm strokes through the sharpener.

    Rating: (1/5 stars)

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  4.   from CA wrote this review:

    I am in total agreement with the rest of the people here as far as the shipping ripoff however, you cannot deny the ease and fine edge it puts on a blade. One pass and you have a very sharp edge. From high quality knives to cheaper blades, it works.

    Rating: (5/5 stars)

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  5.   from Oregon wrote this review:

    I bought one from a catalog that has a lot of "Seen on TV" items. Granted, it was just the sharpener and no shears, but that's all I wanted in the first place. I have to say, I've only used it a couple of times, but it did sharpen dull knives quite well. I've been reading the horror stories of the others who ordered direct from Samuri Shark. All I can say is, if you are thinking about getting one, find one somewhere besides the Samuri Shark website. Ebay is a good place to start. Many retail stores have them, and also many catalogs have them, like Carol Wright Gifts, or Walter Drake or Harriet Carter -all of which offer on-line ordering. I'll give mine a 5 star rating, just because I didn't have to go through the scammers to get one. Good luck, folks!

    Rating: (5/5 stars)

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  6.   from IA wrote this review:

    These are not what they are made out to be. They do sharpen your knives but they do it by removing massive ammounts of material from the blade. The knife will not hold an edge for more than a couple of normal uses. When you sharpen it again it takes another huge ammount of the blade off. Get yourself a whetstone and sharpen your knives the old fastioned way. It may take longer, but your knives will hold an edge and last much longer.

    Rating: (1/5 stars)

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  7.   from NV wrote this review:

    I ordered this product in August 2007, I finally recieved it in November. I love this product, it does work well, but Ive had multiple billing issues and as of March 2008, still have nothing resolved.

    Rating: (2/5 stars)

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  8.   from MD wrote this review:

    It may be easier to use, but no better than other sharpening methods. I couldn't believe the shipping cost, disguised as "processing fees". The worst thing is I ordered two sets, got the scissors and one extra shark, all mailed in one $5.00 shipment. However, they charged $39.75. Additionally, I waited for 10 weeks and finally called. Of course I got the immediate answer of "It's being shipped today." They didn't bother to send it for another two weeks. They'll never see business from me or anyone else I know ever again. Nothing like the feeling of being cheated. From now on I'll stick with reputable businesses.

    Rating: (2/5 stars)

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  9.   from DC wrote this review:

    First, the phone ordering process is a endless up-selling nightmare from which there is no escape. They take you through several up-sell items, and all require at least 2-3 declines by you before you move on to the next. VERY ANNOYING!!! The S&H surcharges are a ridiculous money making scam and deceptive. They hammer you with a $7.95 PER knife S&H surcharge, even though they ship them TOGETHER!!! Very deceptive money making SCAM! Will never order from them again, the most annoying sales experience I have ever encountered.

    Rating: (1/5 stars)

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  10.   from FL wrote this review:

    This is an obviously intended shipping SCAM. My agreed $10 plus $7.95 (already too high)shipping charge ended up at $33.85 after two additional $7.95 "staging" charges--whatever that is. Also, the product is of very questionable quality. I'm simply not going to pay crooks, and am disputing the charges.

    Rating: (5/5 stars)

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  11.   from TX wrote this review:

    Rip off shipping, they dont even give you the total when you buy in on the internet, they just charge you, you have no chance to see what total they will bill you until its too late. Sharpener works well, but just get it at Walmart.

    Rating: (2/5 stars)

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  12.   from NY wrote this review:

    I ordered this product just to see how good it was. I paid $10.00 for it well all I can say is you get what you pay for. I have it only a week and it has broke 3 times, one blade keeps falling off and you can't use it, you have to take it apart and put blade back on, what a pain in the ***. This product is definitely not worth the $10.00 paid for it, it is not even worth $2.00. Be Careful what you buy.

    Rating: (1/5 stars)

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  13.   from IN wrote this review:

    Rarely do "As Seen On TV" work as advertised, but the Samurai Shark is the exception. One thing I've learned (the hard way)is NEVER order products via the toll-free numbers advertised on the commercials. Getting refunds on defective or shoddy products is prectically impossible and shipping and handling costs are outrageous. If you shop around, a lot of time you can find "As Seen On TV" products locally at drugstores. I found this one at a CVS Pharamacy for $9.95.Shipping and handling: $0.00 a lot of times you can dind them

    Rating: (4/5 stars)

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  14.   from NE wrote this review:

    TV Commercials always take you on Shipping and Handling. Just understand the total cost. I bought mine on Ebay - brand new and sealed package. Same Product - Works great on My kitchen knives. I paid $9.95 shipping included. Good Deal

    Rating: (5/5 stars)

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  15.   from HI wrote this review:

    Shipping to Hawaii? Forget it! Maybe Walgreens or these folks: HomeSmart™ Samurai Shark is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us from the information provided below. 866-504-7705 M-F 9a – 5p EST HomeSmart™ Samurai Shark P.O. Box 129 Tarrytown, NY 10591

    Rating: (1/5 stars)

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  16.   from NJ wrote this review:

    I bought this sharpener at JC Penny (they have a "As Seen on TV" section) for $10. It actually works very well and very fast.

    Rating: (4/5 stars)

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  17.   from CT wrote this review:

    I haven't received it yet. After reading reviews about the company, I didn't buy directly from them but from Amazon for $10, free shipping...from asseenontvguys.com

    Rating: (5/5 stars)

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  18.   from IL wrote this review:

    A total rip off for the shipping. I called then but no good explaination...beware.

    Rating: (1/5 stars)

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  19.   from FL wrote this review:

    They not only rip you off on the shipping and handling but the entire commerical is a rip-off as well. Check out when the "dull" knife tries to cut the sponge. The person cuts it at an angle and it doesn't cut through the sponge. Then after using the product the person cuts the sponge straight on and it suddenly can cut the sponge. Most of the crap that Billy Mays advertises is a complete rip off.

    Rating: (1/5 stars)

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  20.   from NJ wrote this review:

    I am glad I read the reviews on this product before I made any decisions. I will be going to this site to check out any future products from the tv ads.

    Rating: (1/5 stars)

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  21.   from CT wrote this review:

    I was thinking of purchasing this product, but after reading all the negative reviews here, I've decided not to. Just wanted to say THANK YOU to all the people posting reviews here. Your honesty is very much appreciated, and thanks to you, I've saved myself money, worry and aggravation.

    Rating: (1/5 stars)

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  22.   from FL wrote this review:

    As a word of caution to all of you who felt ripped off by the shipping charges: I went to their website first and it says clearly that the shipping would be doubled with the buy one/get one free offer. Also, I found this site and read reviews before ordering. You're right, they should disclose ALL charges up front, even when ordering by phone.

    Rating: (1/5 stars)

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  23.   from TX wrote this review:

    It works okay. I bought it Walgreens and saved the shipping. Walgreens seems to carry a lot of the "not sold in stores" stuff. I need a more idiot proof set of instructions to use the thing on scissors. I don't seem to be doing it right.

    Rating: (3/5 stars)

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  24.   from VA wrote this review:

    Luckily, they have a "As Seen" store in Lynnhaven Mall in VA Beach, so I only had to pay 12.99 for one. So far, it does sharpen better that any other sharpener I've owned, but I'm still in a "trail phase" if you will, but I have to give it 5 stars, since it has sharpened knives previously unphased by other, more expensive, ceramic sharpeners.

    Rating: (5/5 stars)

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  25.   from SD wrote this review:

    It works great for scissors but not sure how to use it for pinking shears?

    Rating: (4/5 stars)

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  26.   from NY wrote this review:

    Good Product. But like others stated about pricing this is what it came to- $10 for the "Samurai Shark" + $7.95 s+p, + $7.95 s+p for the "Free" Shark, + $7.95 for the "Free pair of Shears. When I Ordered for my father I called customer service and hade them talor my order so I wouldent pay the "extras"

    Rating: (3/5 stars)

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  27.   from ca wrote this review:

    a piece of junk! used it less than 5 times and now it won't hold it's setting and sharpen anymore. You can call them on their 900# which seems to be a "pay for service call" at $2/min.

    Rating: (1/5 stars)

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  28.   from FL wrote this review:

    I'd give it a negative star rating if I could. I called the phone number on the Samurai Shark television commercial to find out what the total cost would be. I followed the steps in their automated phone system menu, and it stated that my total cost would be ~$40.00. I did not place an order, and hung up the phone. A couple weeks later I received 2 Samurai Sharks. I called their phone number, and a rep told me that I did order them, and that I could return them, but I would have to forfeit their shipping and handling charges of ~$15.00. I think it's time for a class action suit against this unethical company. I see false advertising and false order creation. Darren McMahon Plant City, FL

    Rating: (1/5 stars)

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  29.   from Il wrote this review:

    This piece of crap fell apart within 10 uses. For 19.95 in products, I paid $39.95 total. Such a deal? The blades fell out and could not be adjusted.

    Rating: (1/5 stars)

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  30.   from Va wrote this review:

    Aside from the extorted shipping a lot of people pay when ordering from the website (I got mine from ebay for next to nothing) the actual product works pretty well. I just got done sharpening about 7 knives that were very dull and are now pretty sharp, not razor sharp or professional expensive kitchen cutlery sharp, but they are very useable now. They also did an OK job on an old pair of scissors, but nothing to brag about. I'm giving it a 4/5 because it works (I can't believe it either!) and because the case is kind of flimsy but if you can pick one up for cheap then I'd try it out.

    Rating: (4/5 stars)

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  31.   from CA wrote this review:

    I was charged $47.70 to ship the knife to California. I will never order from Billy May again

    Rating: (1/5 stars)

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  32.   from GA wrote this review:

    Before buying, I googled for reviews. Most people rated the product very high, but the TV order is a scam. I still wanted one, though. I remembered when I typed in SAMURAI SHARK the drop down box in Google displayed "samurai shark walgreens". Yes, the exact same product for only $9.99. Sure, it's only one sharpener, but that's all I really wanted. No extras but no scam. If there isn't a Walgreens in your state, order on-line. They have a free shipping program on-line when you order $50.00 worth of qualifying on-line products. Surely we can trust Walgreens not to rip us off on-line.

    Rating: (3/5 stars)

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  33.   from CA wrote this review:

    I bought the Samurai Shark at a store, after having seen it advertised on tv. After opening the package, I sharpened two knives, which seemed to work well. THEN...I tried to sharpen a serrated knife (the ad boasts that this is the only sharpener that can do serrated knives) and the middle piece of the sharpener flew off. In other words, it broke the Samurai Shark even though I followed the instructions. I've thought about replacing it, but haven't gotten there yet.

    Rating: (2/5 stars)

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  34.   from Utah wrote this review:

    Never again will I purchase anything that liar Billy Mayes pitches on television,any more we either change channels or hit the mute button when that piece of craps in a comercial.

    Rating: (1/5 stars)

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  35.   from AZ wrote this review:

    We never even received ours and can't seem to find anyone to get in touch with to find out about it. If anyone knows how to reach these people, we'd love to know.

    Rating: (1/5 stars)

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  36.   from AZ wrote this review:

    I was impressed after seeing the TV commercial, but I thought the additional shipping charge was unreasonable. The Shark is as good as they claim it is.

    Rating: (5/5 stars)

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  37.   from FL wrote this review:

    i bought the samurai shark, i didn't like the product . it didn't live up to its expectations .

    Rating: (1/5 stars)

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  38.   from NY wrote this review:

    The item itself works exactly as the informercial stated it does however. I've been skeptical about other items (with good reason most of them are crap from the get go) and I was with this one as well, but I was actually proved wrong. I managed to sharpen a paring knife that I've had that was so dull it couldn't cut much of anything, with three swipes it sliced through a sheet of paper like it was brand new. I was able to sharpen some serrated knives that were dull at my workplace (I work in a bakery) and they're cutting very well now, they do need a touchup now and again but when knives are used a lot they do need that and I have the shark which does a fine job. Well worth the money this was.

    Rating: (5/5 stars)

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  39.   from KY wrote this review:

    This sharpener rocks. I love it and was worth every penny. I understood by watching and listening to the commercial it does state buy one get one free just pay additional shipping and handling on the "free" item.

    Rating: (5/5 stars)

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  40.   from nc wrote this review:

    I sent my money...25.90 this was supposed to pay for two sharpeners,,,and two pairs of scissors...I only received the sharpeners...why??Please advise at lukeone@ncfreedom.net I mean money is money...my address is po box ll4 dover, nc...28526...please advise.

    Rating: (5/5 stars)

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  41.   from N.C/ wrote this review:

    Not happy at all with product and the shipping charge was too high. Wish to get a refund

    Rating: (5/5 stars)

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  42.   from N. C wrote this review:

    Buyer beware. I was to get a free shear and was charged $40.00 shipping and am very disappointed and upset and wich to get my refund.

    Rating: (1/5 stars)

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  43.   from Fl wrote this review:

    I got mine,works well but, ordered 3 and a kitchen knife, got 2 sharpeners and scissors insted,, now trying to get my knife and other sharpener..Like pulling teeth getting a hold of them..

    Rating: (1/5 stars)

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  44.   from TX wrote this review:

    BEWARE! Advertises free shears with order. Never received shears? Will not return e-mails.

    Rating: (1/5 stars)

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  45.   from Alaska wrote this review:

    Total rip off, disappointed Billy Mayes sells their product. I stupidly paid for Priority shipping, got my credit card bill and they hit me for 72.65, 20 days and no product. Nice point is I paid for this on a special card, internet only so I'll dispute the charge. Buyer beware!

    Rating: (1/5 stars)

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  46.   from SA wrote this review:

    I'm glad I read these reviews before I decided to purchase. Now I've read them I definitely won't be adding to this company's coffers !

    Rating: (1/5 stars)

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  47.   from AZ wrote this review:

    I too ordered the shark plus one free. In addition, I was to recieve 2 pair of all purpose shears. Just one pair of shears arrived and the bill was over 30 bucks. These people really get you on shipping

    Rating: (5/5 stars)

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  48.   from Wa wrote this review:

    shipping and handeling was double the product. a very deceving company. don't buy from them.

    Rating: (1/5 stars)

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  49.   from Wa wrote this review:

    what a rip off. was charged $27.80 for s/h for a package weighing about one pound. the s/h cost more than the product I ordered. buyers beware and don't get screwed like I did. this is downright fraud.

    Rating: (5/5 stars)

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  50.   from TX wrote this review:

    This company is stealing, by charging Package and Shipping fees and not showing what they are charging, until the Samurai Shark Knife Sharpeners arrive. I ordered buy 1 get one free, Two of the Buy One get One Free, Four total and was charged $31.80 in Package and Handling charges? This makes Billy Mayes a Thief too. I am reporting this company to the Attorney General and if there are others who have fallen for this scam, I hope you will do the same. I am disputing this too with my Credit Card Company. No Stars

    Rating: (1/5 stars)

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  51.   from MN wrote this review:

    A tolal rip off, will never order any thing from TV ad's again for ever and ever Amen.

    Rating: (1/5 stars)

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  52.   from LA wrote this review:

    What I understood from the TV ad with Billy Mays I would get 2 sharperners and 1 shears for $10.00 plus shipping and handling. All I got was 2 Shark sharpeners and was charged $25.95 on my Visa card. When I called the Samurai Shark number on the Visa bill, I was given a Customer Service number to call. All I got on the call was silence. I tried it 3 times with the same result. Was given an email address, too. Got no response from it either.

    Rating: (1/5 stars)

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  53.   from PA wrote this review:

    My mother ordered one knife and was to get one free with shears set. They sent her two sets and charged 47.70 for shipping. She hasn't tried them yet to see if they worked. Was still too much in shock over the shipping cost. This has turned her off from buying anything on TV.

    Rating: (1/5 stars)

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  54.   from TN wrote this review:

    Same deal. I was expecting 10.00 plus 7.95 S&H. I was charged 23.85 S&H for total of $33.85. I don't care how good the product is. This is a deceptive ripoff and should be illegal.

    Rating: (5/5 stars)

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  55.   from MS wrote this review:

    A definite rip-off on the shipping and handling charges. They charged me $23.85 for shipping and handling on a $10.00 product. Buyers Beware!

    Rating: (1/5 stars)

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  56.   from Ky wrote this review:

    The shipping was VERY high. The buy one get one free is decieving. I was charged for the one set at $10.00 which is fine, but $23.85 is a rip off. I'm hoping the product is not also a rip off.

    Rating: (5/5 stars)

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  57.   from nc wrote this review:

    I PAYED FOR THE SAMURAI SHARK OVER THE PHONE AND WAS TOLD IT WAS GOING TO BE $17.95 AND WHEN I GOT THE BILL IN IT CHARGED $33.85 OFF OF MY CREDIT CARD, I CALLED BACK AND STAYED ON HOLD FOR 20MIN. AND TALKED TO THEM ABOUT IT AND THEY FAIL TO TELL YOU THAT THEY CHARGE YOU $7.95 S&H A PEIECE, SO ALL THEY DID FOR ME WAS TAKE ONE $7.95 OFF MY PRICE. NOW DON,T GET ME WRONG THE SHAPENER KICKS ASS IT SHARPENS THE HELL OUT OF YOU KNIFE OR WHAT EVER YOU NEED SHARPENED, AND THE SISSORS ARE NICE ALSO.

    Rating: (5/5 stars)

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  58.   from TX wrote this review:

    This appears to be a total ripoff! I order one set with get one free and the Samurai Shears. They sent me 4 Samurai sharpeners, but NO shears! I called there number (no toll free - cost money to call them) and after 11 minutes on hold, I hung up. Fortunately, I paid with a credit card so I am mailing the junk back and contesting the charges. Normally, Billy Mays only deals with legitimate stuff, but he disappointed me this time! This was the Oshkosh, WI group. I'd give a negative rating if I could.

    Rating: (1/5 stars)

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  59.   from GA wrote this review:

    Product is good, but instead of charging $7.95, they charged 23.85 for S&P. I called customer svc # and was on hold forever, then called back for email address. Email address would not work. I requested credit from my credit card co. for the difference between 23.85 and 7.95.

    Rating: (4/5 stars)

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  60.   from DE wrote this review:

    I also ordered the shark and was to get one free - I have been charged $33.85 instead of $17 and have not even received it!

    Rating: (1/5 stars)

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  61.   from CA wrote this review:

    Be Careful! Very misleading. Ordered one and was sent two, charged $15.98 for shipping - it was sent in an envelope. Not worth the price at all.

    Rating: (1/5 stars)

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  62.   from FL wrote this review:

    I ordered one (Samuarai Shark) and I was to receive 2, plus the shears. I was billed for two plus shipping, which went from 10.99 to $33.81. Buyer beware.

    Rating: (5/5 stars)

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  63.   from KY wrote this review:

    They kind of rip you off on the shipping (7.50 each for one envelope with each one in a "baggy"), but it works GREAT. I was very impressed with the results of my knives after using this. Was worth the extra shipping if they just charged it as part of the product instead of a shipping charge.

    Rating: (5/5 stars)

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Edenpure Gen4
Dremel Multi-max
Krud Kutter
Neat Desk
Easy Feet
Kangaroo Keeper
Rejuvenate
Xpress Redi Set Go
Ez Cracker
Ab Rocket
Egg Genie
Mister Steamy
Belly Burner Belt
Wow Container
Ez Grill
Fushigi Ball
Bark Buster
6 Second Abs
Adjustable Garment Rack
Zquiet
Magic Bullet

Latest Reviews

Deluxe Gopher
I bought 2 and both the screw & cup keeps fallen off & lost the screw so. It' .... read more   
Maria Crigler

Deluxe Gopher II
Used it twice and the line inside will not allow the handle to work rendering it useless feel as though I wasted my .... read more   
Shirley

Stone dine pan
The worst pan I have ever used the adds are bulls**t everything sticks to this pan!! The cheapest non stik pan I can find is way better than this .... read more   
Mike jamieson

deluxe gopher pick up & reaching tool
Anyone know how can I get new suction .... read more   
matt dugan

Engrave It
I gave to son as a gift but actually the entire family loves it. Does anyone know if & where I can purchase the tip only- after using it for a while it's not pointy enough. i highly .... read more   
sue

Porta Book
I don't understand these reviews. I not only have several I use at both office and home, but I have bought numerous ones and given them as gifts to clients.  We love them.  I had one .... read more   
Phil

wobble bubble
This thing is a piece of junk when I went to play with it with my daughter we had a hole in it in ten minutes of play. It's going back to Walmart the .... read more   
Bob

wubble ball
I purchased 2 for my grandkids for easter - the pink one popped within a few minutes (I didn't even try to blow up the other)- going to get my $ back for .... read more   
deb roberts

redi set go
If I could give this product -10 stars I would. This product was a big disappointment.  When I received it, I gave one to my daughter and kept one for myself.  She called me and said .... read more   
Tyara M

one sweep
I love it and I have had it for years now looking to buy .... read more   
Laura